Frequently Asked Questions about our Security Systems

Simply contact us by phone or through our online form with a few details about your property and security needs. One of our specialists will get back to you to arrange a free, no-obligation site visit and provide a tailored quote.

We install and service security systems throughout the Geneva region and surrounding areas in Switzerland. Contact us to confirm coverage for your specific location.

Badge-based access control uses a physical card or fob that is presented to a reader to unlock a door, and access rights can be added or revoked instantly. Biometric access control uses a unique physical trait, such as a fingerprint or facial recognition, instead of or alongside a badge, offering an extra layer of security since credentials cannot be lost, shared or copied.

Yes, but it must comply with Swiss federal data protection law. Cameras should only cover your own property, not public areas or neighbours’ land without consent, clear signage must inform people that the area is monitored, and recordings should generally be kept for a limited period, commonly around 72 hours for footage of common or public-facing areas, unless needed as evidence of an incident. We help design your installation to stay compliant.

Yes. Our alarm and video surveillance systems can be connected to a 24/7 monitoring service, so that any alert is verified and, if necessary, the appropriate emergency services or an intervention team is dispatched immediately, day or night.

Requirements vary by canton. Smoke detectors are not universally mandated by federal law for private homes, but they are strongly recommended by fire prevention authorities and required in some cantons or building types. We recommend installing at least one detector per floor and in bedrooms and hallways, testing them monthly, and replacing the units approximately every 10 years.

Yes. All of our solutions, including alarms, video surveillance, access control and fire protection, are designed to scale from a single-family home to multi-site commercial premises.

Yes, we offer maintenance contracts to keep your system running reliably, including regular inspections, testing, and prompt support if a fault occurs.

Installation time depends on the size and complexity of your property and the systems chosen. A standard residential alarm or camera system is typically installed within a day; larger or multi-system projects may take longer. We will give you an estimated timeframe with your quote.

If you have an active alarm system connected to our monitoring service, our team is automatically alerted and will act immediately. For any other emergency, always contact the relevant emergency services first, then let us know so we can assist.

We combine local expertise in the Geneva market with high-quality equipment, tailored installations, and responsive 24/7 support, so you get a security solution that is designed around your property, not a one-size-fits-all package.